Quality Assurance Department

The Quality Assurance Department (QAD) aims to ensure that there are proper systems and procedures in place and that the quality of programmes and day-to-day activities are in line with the requirements of OAAA and MoM. The Department supports the College in sustaining high quality in its various approaches to management which results in an effective educational environment.   

Dr. Rayya Rashid Al-Amri

Head of QA Department

E-mail: Rayya@act.edu.om

Contact number :26871379

News and Events

On April 14-15 ,2019 the college conducted its strategic plan (2019-2024) to develop the objectives and strategies and to design the KPIs...read more


The Information Technology Department QA-Coordinator organized an awareness session briefing the staff members about the overall Quality Assurance requirements and working of the QAD, on 25th February 2019, Monday...read more

About QA Department 


College Quality (College Bylaws Article 57, 93 and 94) Quality is a vital part of the College’s Mission, effective planning and careful implementation, monitoring and reviewing of plans are essential to the creation of a high quality institution. Equally important is the commitment of each staff member to understand the college purpose, see his or her role in relation to the institutional goals, and to do his or her job well and with enthusiasm. By maintaining the College quality assurance process, students, staff and stakeholders can be rest assured that teaching quality remains at its best and that daily activities are done efficiently.

With regards to Accreditation, the Oman Academic Accreditation Council (OAAA) is the entity that disseminates quality culture and accreditation of institutions and programs offered in Oman. (ISAM, page 12). ACT has undergone the first stage Quality Audit in 2010 (QA Audit portfolio) and is now preparing for the 2nd stage, Standards Assessment. On October 2019, ACT will submit its portfolio for for OAAA evaluation as to whether the applicable standards (of the nine standards) will be met based on the requirements of institutional accreditation (ISA Manual). The General Foundation Program (GFP) Standards on the other hand, ensures that the program are of an appropriate quality and are effective in helping the students attain the prescribed student learning outcomes in four areas of skills: English, Mathematics, Computing and General Studies. (GFP Manual). Accreditation for GFP program is set to be in November 2019 and currently, all ELC CoTs are working together for its submission

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Ms. Balqees Rashid Al-Mandhari

Quality Management Specialist

E-mail: qa@act.edu.om Extension: 401

Ms. Elena Pascual

Quality Assurance Specialist

E-mail: qa@act.edu.om Extension: 411